Terms of service
Terms of Service
Overview
This website is operated by Sweet Side Effects Dessert Dispensary. Throughout the site, the terms “we,” “us,” and “our” refer to Sweet Side Effects Dessert Dispensary.
By visiting our website, purchasing a product, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, as well as any additional policies referenced on our website, including our Refund & Return Policy and Shipping Policy.
Please review these Terms of Service before using our website or placing an order. If you do not agree with these terms, please do not use our services or place an order.
1. Online Store Terms
By using our website and placing an order, you represent that you are legally able to enter into a purchase transaction in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You agree not to interfere with, damage, disrupt, or attempt to gain unauthorized access to our website, systems, or services.
2. Products & Availability
Sweet Side Effects Dessert Dispensary offers baked goods, desserts, and related products.
Products, flavors, designs, sizes, packaging, availability, and menu offerings may change at any time without notice.
Some products may be available in limited quantities, seasonally, by preorder, for local pickup only, or for shipping only where indicated.
We reserve the right to discontinue or limit the availability of any product at any time.
3. Product Appearance
Our desserts are handcrafted. Because our products are made and decorated by hand, reasonable variations in appearance, color, decoration, size, placement, and finishing may occur.
Product photographs are intended to provide a reasonable representation of our products but may not depict the exact appearance of every handmade item.
Colors may also appear differently depending on your device or screen settings.
Reasonable variations in handcrafted products are not considered defects.
4. Product Descriptions
We make reasonable efforts to provide accurate descriptions, photographs, pricing, and other product information.
However, occasional typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct errors or update information when necessary.
If a material error affects an order you have already placed, we may contact you regarding available options.
5. Prices & Payment
All prices are displayed in U.S. dollars unless otherwise stated.
Prices are subject to change without notice.
Applicable taxes, shipping charges, delivery fees, customization fees, or other charges will be displayed when applicable.
Payment must be made using one of the payment methods available through our website.
An order is not considered accepted solely because payment information has been submitted. We reserve the right to decline or cancel an order when reasonably necessary, including because of product availability, suspected fraud, pricing errors, payment issues, or circumstances that prevent us from safely or reasonably fulfilling the order.
If we cancel a paid order that we cannot fulfill, any amount owed back to you will be refunded as appropriate.
6. Order Information
You agree to provide current, complete, and accurate information when placing an order.
You are responsible for reviewing your order before submitting payment, including:
- Product selections
- Flavors
- Quantities
- Customization details
- Pickup or shipping selection
- Contact information
- Shipping address, when applicable
- Requested dates or other order details
Please contact us promptly if you discover an error after submitting your order. Changes cannot be guaranteed once preparation or production has begun.
7. Custom & Made-to-Order Products
Custom and made-to-order desserts may require additional information, advance notice, payment, or approval before production.
Customers are responsible for providing accurate customization instructions.
Reference or inspiration photographs may be used to communicate a desired style or general direction. Because our desserts are handmade, we do not guarantee an exact reproduction of another baker's work, a reference photograph, digital image, or previously created product.
Once production or preparation of a custom order has begun, changes or cancellations may not be available.
Additional cancellation requirements may be stated in our applicable order or cancellation policies.
8. Food Allergies & Dietary Information
Our products may contain or come into contact with common food allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, and other allergens.
Products are prepared in an environment where multiple ingredients and allergens may be handled.
Unless we specifically state otherwise for a particular product, we do not guarantee that any product is completely free from allergens or cross-contact.
Customers are responsible for reviewing available product and allergen information and communicating relevant dietary concerns before ordering.
If you or the intended recipient has a severe or life-threatening food allergy, please consider this information carefully before purchasing or consuming our products.
9. Food Handling & Storage
Customers are responsible for following any storage, handling, serving, or consumption instructions provided with an order or on our website.
Once an order has been delivered or picked up, customers are responsible for reasonable handling and storage of the products.
Sweet Side Effects Dessert Dispensary is not responsible for deterioration or damage resulting from improper transportation, handling, storage, prolonged heat exposure, leaving products unattended after delivery, or failure to follow provided storage instructions.
10. Local Pickup
Some products may be available for local pickup.
Customers are responsible for reviewing and following the pickup instructions provided with their order.
Orders should be picked up within the confirmed or agreed-upon pickup timeframe.
Once a pickup order has been received and leaves our possession, the customer assumes responsibility for properly transporting, handling, and storing the products.
Additional pickup requirements may be provided in our Local Pickup Policy or order instructions.
11. Shipping
Only products designated as eligible for shipping will be shipped.
Processing and delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Carrier delays, weather, holidays, service interruptions, and other circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing accurate shipping information and promptly retrieving delivered food products.
Please review our Shipping Policy for additional terms governing shipped orders.
12. Returns, Exchanges & Refunds
Due to the perishable and consumable nature of our products, all food sales are final and we do not accept returns or exchanges on food products.
If an order is damaged, defective, missing an item, or incorrect, please contact us promptly so we can review the issue.
We do not provide refunds, replacements, exchanges, or store credits solely because of personal taste preferences when the product was prepared and provided as ordered.
Please review our Refund & Return Policy for complete information.
13. Order Cancellations & Changes
Requests to cancel or modify an order should be submitted as soon as possible.
Submitting a request does not guarantee that an order can be canceled or changed.
Once ingredients, supplies, customization work, preparation, or production have been committed to an order, cancellation or modification may be limited or unavailable.
Any applicable cancellation or order-change policy made available on our website is incorporated into these Terms of Service.
14. Promotions, Discounts & Coupon Codes
Promotional offers, discounts, and coupon codes may be subject to additional terms, expiration dates, product exclusions, minimum purchase requirements, or usage limitations.
Unless otherwise stated, promotional offers cannot be combined.
Discounts cannot be applied retroactively to completed purchases unless we expressly agree otherwise.
We reserve the right to modify, suspend, or discontinue promotions as permitted by applicable law.
15. Gift Cards
Gift cards are subject to any additional terms provided at the time of purchase.
Gift cards are not redeemable for cash except where required by law.
Lost, stolen, or improperly used gift cards may be subject to limitations permitted by applicable law.
16. Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe upon our intellectual property or the rights of others
- To transmit malicious software or harmful code
- To collect information about other users without authorization
- To interfere with the security or operation of our website
- To engage in fraudulent activity
- To impersonate another person
- To submit false or misleading information
We reserve the right to restrict access to our services when reasonably necessary in response to prohibited or abusive activity.
17. Intellectual Property
Unless otherwise stated, the content associated with Sweet Side Effects Dessert Dispensary, including our original photographs, written content, product names, graphics, branding, logos, designs, and other original materials, is owned by or licensed to Sweet Side Effects Dessert Dispensary and is protected by applicable intellectual property laws.
Our content may not be copied, reproduced, republished, sold, distributed, or commercially exploited without permission, except as permitted by law.
18. Third-Party Services
Our website may use or provide access to third-party services, including payment processors, shipping carriers, social media platforms, or other service providers.
Your use of certain third-party services may also be governed by their respective terms and policies.
We are not responsible for the independent acts, omissions, policies, or services of third parties except to the extent required by applicable law.
19. Website Availability
We do not guarantee that our website or online services will always be available, uninterrupted, secure, or error-free.
We may update, modify, suspend, or discontinue portions of our website or services when reasonably necessary.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Sweet Side Effects Dessert Dispensary will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Nothing in these Terms of Service is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited.
21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sweet Side Effects Dessert Dispensary from claims, losses, liabilities, or expenses resulting from your unlawful use of our website or services, your violation of these Terms of Service, or your infringement of the rights of another person.
22. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
23. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our business, products, services, policies, or applicable requirements.
The most current version will be available on our website.
Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
24. Governing Law
These Terms of Service and any separate agreements through which we provide services will be governed by and construed in accordance with the laws applicable to Sweet Side Effects Dessert Dispensary, without limiting any consumer protections that apply under applicable law.
25. Contact Information
Questions regarding these Terms of Service may be sent to:
Sweet Side Effects Dessert Dispensary
Email: sweetsideeffects@gmail.com
By using our website or placing an order with Sweet Side Effects Dessert Dispensary, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Nothing in these Terms of Service is intended to waive or limit any rights or remedies that cannot legally be waived or limited under applicable law.
come into contact with common food allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, and other allergens.
Products are prepared in an environment where multiple ingredients and allergens may be handled.
Unless we specifically state otherwise for a particular product, we do not guarantee that any product is completely free from allergens or cross-contact.
Customers are responsible for reviewing available product and allergen information and communicating relevant dietary concerns before ordering.
If you or the intended recipient has a severe or life-threatening food allergy, please consider this information carefully before purchasing or consuming our products.
9. Food Handling & Storage
Customers are responsible for following any storage, handling, serving, or consumption instructions provided with an order or on our website.
Once an order has been delivered or picked up, customers are responsible for reasonable handling and storage of the products.
Sweet Side Effects Dessert Dispensary is not responsible for deterioration or damage resulting from improper transportation, handling, storage, prolonged heat exposure, leaving products unattended after delivery, or failure to follow provided storage instructions.
10. Local Pickup
Some products may be available for local pickup.
Customers are responsible for reviewing and following the pickup instructions provided with their order.
Orders should be picked up within the confirmed or agreed-upon pickup timeframe.
Once a pickup order has been received and leaves our possession, the customer assumes responsibility for properly transporting, handling, and storing the products.
Additional pickup requirements may be provided in our Local Pickup Policy or order instructions.
11. Shipping
Only products designated as eligible for shipping will be shipped.
Processing and delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Carrier delays, weather, holidays, service interruptions, and other circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing accurate shipping information and promptly retrieving delivered food products.
Please review our Shipping Policy for additional terms governing shipped orders.
12. Returns, Exchanges & Refunds
Due to the perishable and consumable nature of our products, all food sales are final and we do not accept returns or exchanges on food products.
If an order is damaged, defective, missing an item, or incorrect, please contact us promptly so we can review the issue.
We do not provide refunds, replacements, exchanges, or store credits solely because of personal taste preferences when the product was prepared and provided as ordered.
Please review our Refund & Return Policy for complete information.
13. Order Cancellations & Changes
Requests to cancel or modify an order should be submitted as soon as possible.
Submitting a request does not guarantee that an order can be canceled or changed.
Once ingredients, supplies, customization work, preparation, or production have been committed to an order, cancellation or modification may be limited or unavailable.
Any applicable cancellation or order-change policy made available on our website is incorporated into these Terms of Service.
14. Promotions, Discounts & Coupon Codes
Promotional offers, discounts, and coupon codes may be subject to additional terms, expiration dates, product exclusions, minimum purchase requirements, or usage limitations.
Unless otherwise stated, promotional offers cannot be combined.
Discounts cannot be applied retroactively to completed purchases unless we expressly agree otherwise.
We reserve the right to modify, suspend, or discontinue promotions as permitted by applicable law.
15. Gift Cards
Gift cards are subject to any additional terms provided at the time of purchase.
Gift cards are not redeemable for cash except where required by law.
Lost, stolen, or improperly used gift cards may be subject to limitations permitted by applicable law.
16. Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe upon our intellectual property or the rights of others
- To transmit malicious software or harmful code
- To collect information about other users without authorization
- To interfere with the security or operation of our website
- To engage in fraudulent activity
- To impersonate another person
- To submit false or misleading information
We reserve the right to restrict access to our services when reasonably necessary in response to prohibited or abusive activity.
17. Intellectual Property
Unless otherwise stated, the content associated with Sweet Side Effects Dessert Dispensary, including our original photographs, written content, product names, graphics, branding, logos, designs, and other original materials, is owned by or licensed to Sweet Side Effects Dessert Dispensary and is protected by applicable intellectual property laws.
Our content may not be copied, reproduced, republished, sold, distributed, or commercially exploited without permission, except as permitted by law.
18. Third-Party Services
Our website may use or provide access to third-party services, including payment processors, shipping carriers, social media platforms, or other service providers.
Your use of certain third-party services may also be governed by their respective terms and policies.
We are not responsible for the independent acts, omissions, policies, or services of third parties except to the extent required by applicable law.
19. Website Availability
We do not guarantee that our website or online services will always be available, uninterrupted, secure, or error-free.
We may update, modify, suspend, or discontinue portions of our website or services when reasonably necessary.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Sweet Side Effects Dessert Dispensary will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Nothing in these Terms of Service is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited.
21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sweet Side Effects Dessert Dispensary from claims, losses, liabilities, or expenses resulting from your unlawful use of our website or services, your violation of these Terms of Service, or your infringement of the rights of another person.
22. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
23. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our business, products, services, policies, or applicable requirements.
The most current version will be available on our website.
Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
24. Governing Law
These Terms of Service and any separate agreements through which we provide services will be governed by and construed in accordance with the laws applicable to Sweet Side Effects Dessert Dispensary, without limiting any consumer protections that apply under applicable law.
25. Contact Information
Questions regarding these Terms of Service may be sent to:
Sweet Side Effects Dessert Dispensary
Email: sweetsideeffects@gmail.com
By using our website or placing an order with Sweet Side Effects Dessert Dispensary, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Nothing in these Terms of Service is intended to waive or limit any rights or remedies that cannot legally be waived or limited under applicable law.